FAQs

Frequently Asked Questions

Product & Fit

Q: How do I know what size beanie or headband to order? A: Our knits are designed with a flexible stretch to comfortably fit most adult head sizes (typically 20–23 inches in circumference). If you need a custom size for children or extra-large fits, feel free to reach out before ordering!

Q: How does the Messy Bun beanie work? A: Messy bun beanies feature a discreet, elastic-reinforced opening at the top crown. You simply put your hair up in a ponytail or bun, pull it through the opening, and adjust the beanie into place.

Q: Will the knits itch or irritate sensitive skin? A: We select ultra-soft, skin-friendly yarns like premium acrylics and merino wool blends to ensure a cozy, non-itchy feel all day long.

Care Instructions

Q: How should I wash my knitted beanies and headbands? A: To keep your knits looking brand new:

• Hand wash in cool water with a mild detergent or wool wash.

• Gently squeeze out excess water (do not wring or twist).

• Lay flat to dry on a clean towel away from direct heat or sunlight.

Q: Can I put my knits in the washing machine or dryer? A: Machine washing can cause pilling, shrinking, or stretching out of shape. We strongly recommend hand washing and air drying to preserve the life of your handmade items.

Orders & Shipping

Q: Are these products handmade? A: Yes! Every piece is carefully crafted in small batches with attention to quality, warmth, and detail.

Q: Do you accept custom orders or color requests? A: Absolutely. If you’re looking for a specific color combo, pom-pom addition, or custom set, send us a message through our contact page to discuss a custom build.

Q: What is your processing time for orders? A: In-stock items ship within 2–4 business days. Made-to-order items typically take 5–7 business days before shipping, depending on current order volume.